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Tshego-entle Mbatsane
1 reviews | Active since Dec 2018
09 Sept 2022, 11:55
No customer service at all...... The worst
I am so frustrated when u miss a payment they don't hesitate to suspended you number and now i made a payment 10 days back and my number is still suspended, i notified them more them 5 times and they keep on saying it will be open in less the 24 hours however its been over so many 24 hours with no explanation! I am so not interested in continuing with this service provider because clearly customer service is not their priority
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Vodacom's replyOfficial
09 Sept 2022, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
Vodacom's reply09 Sept 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
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Tshego-entle Mbatsane's updateReviewer Update
09 Sept 2022, 15:59Its 4 hours later and i still haven't received a call from you guys or resolved my issue
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Tshego-entle Mbatsane's update09 Sept 2022, 15:59
Reviewer Update
Its 4 hours later and i still haven't received a call from you guys or resolved my issue