FM
FREDERICK M

1 reviews | Active since Jun 2014

16 Jan 2017, 14:02

No customer service at all

<p>Upgraded my phone on 15/12/16.There was a promotion running where you get</p> <p>10 gb data for free.After numerious calls and promises it seems that nobody at vodocom know how to load the gb's on my phone.Spoke to 3 x consultants today and still I don,t have a satisfactory answer.I am am at my wits end.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2017, 14:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team