MC
MARI C
1 reviews | Active since Dec 2015
30 May 2016, 10:21
NO CUSTOMER SERVICE AT ALL!!!
<p>Very upset</p> <p>Bad customer service</p> <p>Was sold a package only to find out incorrect package was loaded, 3 weeks later still no feedback only to discover they are charging me for their mistakes. Now I have to pay more and still no feedback. Several calls and emails later still no assistance. Quick to sell packages - no support to fix their mistakes</p>
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Vodacom's replyOfficial
30 May 2016, 12:29Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2016, 12:29
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team