1 reviews | Active since Dec 2011
No customer service at all
Don't buy a cellphone from Vodashop in Northgate.<br> <br> I bought my Samsung S3 Mini from them about a year ago. I've really taken good care of it until now. After 10 months the battery started giving problems.<br> <br> I went back to them and explained the problem. An Indian guy who I know has been working there for long strongly discouraged me from leaving the phone there. I was told that they don't have a proper workshop and I should go to Vodacare in Cresta. The very reason I bought from them was because they were close to my house. Anyway went to Vodacare in Cresta where I was told that the battery only has a 6 month guarantee. I had to buy a new one. While I was paying for it an old lady came and stood behind me with exactly the same phone giving the same problem.<br> <br> That was the last time I buy a Samsung phone and also never again anything from Vodashop in Northgate.<br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
