NO CUSTOMER SERVICE AT ALL!!!

Went yesterday to Vodacom at Loch Logan branch to give in my phone for repairs. I had to book my phone in with Marise (not sure if I got her name right). What a disaster!!! This girl got no manners and no idea of customer service whatsoever. She did not greet me, didn't even look at me. I don't normally complain like this, I would just turn around and never come back, but this time I had to speak up. When I asked her for a replacement phone, (I am running a business and I cannot spend a day without it), she almost threw the replacement phone at me, without even a single word. When I brought to her attention that my sim card is too small for this phone, she just said to me that it is a standard procedure and if I want I can buy an adapter. Finally, after I gave her piece of my mind, she made a plan to insert the sim card. The phone was suppose to be ready the same day, when I called her in the afternoon, she told me that the software computer is not working and I can get my phone the next day. I called the next day and was told that the phone was ready yesterday. went to get it - the same attitude. <br> On the other note, JJ and Attie (technicians)were absolutely great!!