MK
Michelle K

1 reviews | Active since May 2016

30 May 2016, 11:46

No Customer Service After 3 Weeks

<p>For the last 3 Mondays I have written to Vodacom on Hello Peter the reason.......the call centre is not able to help at all and the consultants is soooooo rude but yet they know nothing. I get the normal automated message after the posting. I was very shocked to read some of the complaints, people have been complaining for months on end and the amount of money involved is a real eye opener. Is this the norm at Vodacom? Is this the way you treat your customers? We billed you, you paid and the end of the story. Complain we are not interested in you as a customer.</p>

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Replies (1)
Vodacom
Vodacom's reply30 May 2016, 12:29
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team