KW
Karen W
1 reviews | Active since Sept 2018
15 Sept 2020, 11:12
No customer service
Still no feedback from July, on email you speak to a " bot " system. On calls they keep me on the line 10 minutes then the call drops. Really disappointing Vodacom.....
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Vodacom's replyOfficial
15 Sept 2020, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team