JR
Janine R
1 reviews | Active since Dec 2019
22 Dec 2019, 12:12
No Customer Service
After writing a review on Hellopeter and contacting vodacom to enquire about 30GB black friday 75% off data deal that is being billed twice and Vodacom replying on the review to say an agent will contact me...it is now 4 days later and no one has contacted me so far!?
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Vodacom's replyOfficial
22 Dec 2019, 13:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply22 Dec 2019, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team