NO
Nico O
1 reviews | Active since Aug 2012
10 Jan 2020, 11:27
No customer service
I have a contract with Vodacom, I've been trying to get a hold of them for over a week now. Requested a call back, and still nothing, called the customer care number numerous times, and every time I just get disconnected. They are very quick to take your money, but as soon as you have a issue that you want to resolve, they just ignore you like your not even a customer of them. They claim to be the best provider, but I'm sure one will get faster response from a post ***eon.
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Replies (2)
Vodacom's replyOfficial
10 Jan 2020, 12:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply10 Jan 2020, 12:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
NO
Nico O's updateReviewer Update
16 Jan 2020, 09:45Good day,
It's been almost a week now and still no contact from Vodacom. Is this really how you treat your customers?????
If you DO decide to contact me, (which I doubt at this point) contact me on ***
It's been almost a week now and still no contact from Vodacom. Is this really how you treat your customers?????
If you DO decide to contact me, (which I doubt at this point) contact me on ***
NO
Nico O's update16 Jan 2020, 09:45
Reviewer Update
Good day,
It's been almost a week now and still no contact from Vodacom. Is this really how you treat your customers?????
If you DO decide to contact me, (which I doubt at this point) contact me on ***
It's been almost a week now and still no contact from Vodacom. Is this really how you treat your customers?????
If you DO decide to contact me, (which I doubt at this point) contact me on ***