No customer service

Item: Vodacom
Rating: 1
Author: Stanton B

My fibre is off nearly daily for 10-15 Minutes , and it is like this for nearly 4 months.

I spend a lot of time on the phone with the call center without success. When i log a service request it is closed without solutions.

Definity leaving Vodacom

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Nov 2024, 12:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply19 Nov 2024, 12:05

Official