No customer service

Item: Vodacom
Rating: 1
Author: Yvette A

I mistakenly disabled full international roaming and now I am unable to enable it because vodacom no longer has a customer call centre and tobi is a useless tool. I can't call to enable it and no way of contacting vodacom. Can someone please help me

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Nov 2023, 10:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Nov 2023, 10:59

Official