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Nicolaas N

1 reviews | Active since Aug 2016

23 Aug 2021, 10:58

No customer service

Vodacom handed me over after almost a year that i cancelled my contract with them due to no cellphone network in our area. I phoned them dozens of times regarding the problem and aftewards i asked them to cancell my cantract as i can not pay for somthing that i cant use and they NEVER phone me back after i leave messages or when i post on Hello Peter. I then bought a MTN simcard and since then i never had problems making or recieving phone calls and always had use of the internet. They can take the money that Vodocam says i owe them and shove it!!!!!

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Replies (1)
Vodacom
Vodacom's reply23 Aug 2021, 12:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team