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Precious M
1 reviews | Active since Sept 2018
29 Nov 2020, 07:41
No customer service
I have paid for data with my card but it has not reflected in my account and I was then requested the proof of purchase but noone has the decency to call me.I have in turn bought more data and I have a good relationship with Vodacom but this customer service has to be the worst in 14years of support
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Vodacom's replyOfficial
29 Nov 2020, 08:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team