KC
Kyle C

1 reviews | Active since Nov 2016

30 Jun 2017, 20:09

No customer service

<p>I have tried to call customer care many times from England where I now live to get a settlement amount for my outstanding bill only to be told that the contract doesn't exist - should I take it that I don't owe anything to Vodacom? If I do please send a settlement amount my email please don't send to a Vidacom login account as mine does not work - please just send an invoice if reasonable settlement. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2017, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team