CJ
CHARLENE J

1 reviews | Active since Feb 2017

08 May 2017, 11:17

NO CUSTOMER SERVICE

<p>I have upgraded my cell phone contract at Vodacom a month ago and after various conversations with the call centre, the new sim card is still blocked and although I am able to receive calls, the card does not allow incoming calls. After numerous discussions and promises that the sim card will be fully operational within the next 24 hours, the sim card still does not allow outgoing calls.</p>

0
Replies (1)
Vodacom
Vodacom's reply08 May 2017, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team