1 reviews | Active since Dec 2016

12 Dec 2016, 20:33

No customer service

<p>I'm so disgusted with the way Vodacom is dealing with customers.</p> <p>My mom cant log into email Vodacom promised to phone back with in 3 days... Still nothing .. No one can tell us what is going on</p> <p>And she's been a client for over 20 years... Just shows you..</p> <p>#hownottotreatclients</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team