NO CUSTOMER SERVICE
<p>Vodacom upgraded my husbands contract to a higher contract on 1st December. Since then he has no caller id and therefore can not see who is calling . As he is a sales person and constantly on the phone he is unable to see who called etc. I have telephoned Vodacom since the 1st on a daily basis and as of today 9th they have still not corrected this - they keep promising to phone back but they dont!!!!!! I have no idea what to do next except cancel all our contracts with them as they become due for cancellation. Shocking shocking service but quick to bill you every month for stuff that does not work- # ****ED OF CLIENT BIG TIME</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Well it is now 14th December 15h04 and not ONE SINGLE person from vodacom has had the decency to call me back - Your company is a joke - Reading through all the complaints on Hello Peter I am actually surprised you still in business. I have never dealt with such a pathetic uncaring company ever. I can assure you i will never upgrade with vodacom again . I personally have 4 accounts with you which will be reduced to 0 very soon. I will copy this and put it on facebook groups for all to see. I have had enough!!!!!!!!!!!!!!!!!!!!!!!!!!
Well it is now 14th December 15h04 and not ONE SINGLE person from vodacom has had the decency to call me back - Your company is a joke - Reading through all the complaints on Hello Peter I am actually surprised you still in business. I have never dealt with such a pathetic uncaring company ever. I can assure you i will never upgrade with vodacom again . I personally have 4 accounts with you which will be reduced to 0 very soon. I will copy this and put it on facebook groups for all to see. I have had enough!!!!!!!!!!!!!!!!!!!!!!!!!!