DS
Dewalt S

1 reviews | Active since Oct 2009

02 Dec 2016, 12:04

No customer service!!

<p>On the 17th of November at 8am I phoned Vodacom to request a copy of my contract. I was advised to call their accounts department which I did and the lady (cannot recall her name) assured me that I will have a copy e-mailed to me within 48 hours. Well it's been over 2 weeks and I am still waiting!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team