No customer service

<p>. From last week Wednesday I’m unable to make any calls, send SMS’s or use the internet as it seems that there is a block on my line. </p> <p>For the last 4 days i've been spending anything between an 1 - 2 hours with customer care to try and resolve the issue </p> <p>Needless to say my phone is still not working so this this morning I contact the cancellation department to cancel my contract as I feel I’m paying a service provider for a service which I’m not receiving. They refuse to cancel my contract as I’m not willing to pay the early cancellation fee. Their argument is that I signed a 24 month contract and that nowhere in the contract it states that I’m allowed to cancel the contract if my line is not working. I need to pay for the 24 months although I’m sitting with a line which is not working.</p> <p>Phoned customer service again and no I'm told by the automated system that I've reach my call limit for the month, need to wait until the 2nd of next month before I can phone them or alternatively I can phone another number which does not excist - imagine </p> <p> </p> <p>USELESS</p> <p> </p>