1 reviews | Active since Jun 2016
No customer service
<p>today i called Vodacom in Cavendish as my Laptop charger is faulty. I have a contract with them. I asked the guy on the phone if he could give me Dell's contact number because he said that I needed to call them about the Charger. when i asked for the contact number a female in the back said " She must look on the box. Jire this clients ne" in an irritated tone as though she is doing me a favour. i did tell the guy i spoke to that i heard what she said, he was just quiet. if someone is not happy to help a client i suggest they get out of the customer service industry. this is why loyal clients would change networks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
