NT
Nikiwe T
1 reviews | Active since Aug 2021
09 Jan 2025, 11:05
No customer service
I currently have 3 contracts with them ,taken years apart which are currently in arrears.But to get the exact amount on how much each is owing so that I tackle them one by one,I'm being sent from Piller to post.All their consultants are able to do is to remind me of how badly my credit score is being affected.Wow thanks for stating the obvious. Don't not,do not agree to anything as long as it has to do with Vodacom,they don't have customer service, there's no service at all.Once you signed with them that's it you now useless, they'll just keep on taking and taking.Its 2025 people make better financial decisions,stay away from Vodacom otherwise you'll live to regret it.
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Replies (1)Vodacom's replyOfficial
09 Jan 2025, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2025, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
