MS
Marlene S
1 reviews | Active since Apr 2014
07 Nov 2022, 22:16
No customer service.
No Network service in my area I have been requesting in advance for my contract to be canceled. My contract ended October 2022 and I also requested for my sim to be transfered to a prepaid.
After various phone calls which has been dropped because of poor Network and various e-mails.... another payment has been taken from my bank, after cancelation was requested.
Why do I need to complain...
Really this unexceptable...
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Nov 2022, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2022, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team