pS
peter S
1 reviews | Active since Feb 2019
02 Apr 2019, 16:24
No customer service
Why is it that i get calls everyday from people selling Vodacom products telling me i'm a valued customer however i logged almost 10 Hello Peter reviews, about 10 agents and team leaders promised to call me back and log a query for me however not 1 ref number or not 1 call back.
Whats happening with Vodacom. Must i threaten to cancel my contract before someone calls me back.
Very ****ed off customer
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Apr 2019, 07:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply03 Apr 2019, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Apr 2019, 14:06Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Vodacom's reply03 Apr 2019, 14:06
Official
Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)