SM
Sibongile M
1 reviews | Active since Jun 2011
02 Mar 2019, 11:09
No customer service!!!
My airtime keep disappearing and I'm unable to speak to a consultant, each time I call 135 I get options which are of no help to me, and then the call is cu off. I want t know what is happening to my airtime!!!
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Vodacom's replyOfficial
02 Mar 2019, 11:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2019, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team