No Customer Service
Ive been trying to get hold of someone at Vodacom since 8 February to help me with my contract but everyone I get directed to cant seem to assist. Sent them a call back request through my online profile... meant to take 24 hours. Its been 6 days now. Called the customer service number... people cant help so they put me back into the queue. Sent Vodacom private social media messages and now today went public I have emailed them and gone into the store. Useless customer service
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our recent interaction,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our recent interaction,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS