BG
Boniswa G
1 reviews | Active since Jul 2018
01 Mar 2023, 16:55
No customer service
This is the 4th complaint and I'm not receiving any feedback from your complaints handling team. Can you just process my refund. Last reference logged 15th Feb ***. I regret the day I chose vodacom as a service provider, I've never come across a company that provides ****ty service like this one 😑 😒
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Vodacom's replyOfficial
02 Mar 2023, 09:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 09:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team