QH
Qaanita H

1 reviews | Active since Jan 2012

29 Jan 2015, 11:16

No customer service

On the 15th January 2015 I called Vodacom and spoke to Lerato regarding voice automated calls and sms's that I was receiving for an amount of R100 that Vodacom claims I owe them. I told Lerato that my call was to inform <br> Vodacom that I will not pay the R100 as I did what I had to do to assist myself as the manager Mpho refused to assist me when I called for help in December regarding a debit on my account for R148.20 that I was not aware of. Lerato told me that I will receive a call from \someone"who will be able to assist me regarding the R100 within<br> 5-7 working days"

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2015, 14:40
Official
Hello qhassen,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team