QH
Qaanita H
1 reviews | Active since Jan 2012
29 Jan 2015, 11:16
No customer service
On the 15th January 2015 I called Vodacom and spoke to Lerato regarding voice automated calls and sms's that I was receiving for an amount of R100 that Vodacom claims I owe them. I told Lerato that my call was to inform <br> Vodacom that I will not pay the R100 as I did what I had to do to assist myself as the manager Mpho refused to assist me when I called for help in December regarding a debit on my account for R148.20 that I was not aware of. Lerato told me that I will receive a call from \someone"who will be able to assist me regarding the R100 within<br> 5-7 working days"
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Replies (1)Vodacom's replyOfficial
29 Jan 2015, 14:40Hello qhassen,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply29 Jan 2015, 14:40
Official
Hello qhassen,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
