CB
CJ B
1 reviews | Active since Jul 2018
24 Aug 2023, 10:34
No customer service
Can't cancel an online upgrade as we need to wait for confirmation department, but the confirmation department hasn't been in contact with us over a week...and nobody can help us just to do a cancellation. Pathetic
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Aug 2023, 12:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 Aug 2023, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team