eI
elton I
1 reviews | Active since Sept 2020
08 Jan 2026, 17:51
no customer service
Phone vodacom 01/09/2025 to cancell my contract and they did upgrades, long story sort they reverse it and i request a credit because i didnt agree with the upgrades so why must i pay,i was promise a credit and someone will phone me,2026 still no credit account is in arrears because of there incompetence and till today 08/01/2026 im still waiting for them to call me and sort my account out.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Jan 2026, 07:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2026, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team