No customer satisfaction from Vodacom

<p>For the last 17 days I have been trying to get some service out of Vodacom. I was recently due for an upgrade on the 1 of June and requested HTC M9 as my upgrade phone in May already.</p> <p><br />On the first of June I went to collect the phone but was told there is no deal for the phone. I should have been told this in May when they ordered more stock of the phone for me. I had to jump through hurdles to get help which was like trying to get blood out of a rock.<br /> </p> <p>There is clearly something very wrong from the top to the bottom when such a large company cannot find somebody to create a deal for a customer.<br /><br />My contract expires with Vodacom in September the 9th and cannot come any sooner as I will be cancelling my personal contract and an additional 263 contacts that my companies have with Vodacom.<br /><br /></p> <p>No self-respecting person would ever do business with a circus like this.</p>