JH
J-P Hartzenberg
1 reviews | Active since Mar 2009
21 Jun 2020, 18:19
No Customer Followup Service.
I was in the wrong to start off with as during the Lockdown with all that was going on I through I paid my account at the beginning of May but I did not. Then at the beginning of June I did pay my account and Vodacom cut me off with any warning. On the afternoon of the 18 of June I paid my May account and I got an SMS from Vodacom thanking me for my payment but to date my service has not been resorted.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Jun 2020, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jun 2020, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team