1 reviews | Active since Nov 2011
NO CUSTOMER EXPERIENCE AT ALL!!!
<p>If only I could give a negative score I would do so. Vodacom I will take this up with the ombudsmen. I have asked numerous times for a response. No one from Vodacom bothered to call me. This is not acceptable. I would like to know why I was charged twice for the handset installment. You have failed to supply me with proof where it was stated. This is my last communication with Vodacom. I am taking my query to people who I know put us first!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Thank you Vodacom from my basic understanding with Lesley, Vodacom does not have anywhere where its states that should you upgrade in the 21 months you still will be liable to pay the remaining months. I will bring this up with the Ombudsmen when I log my complain. This upgrade has been a nightmare and a half!
Thank you Vodacom from my basic understanding with Lesley, Vodacom does not have anywhere where its states that should you upgrade in the 21 months you still will be liable to pay the remaining months. I will bring this up with the Ombudsmen when I log my complain. This upgrade has been a nightmare and a half!