rR
rashiedamartin R

1 reviews | Active since Jun 2017

02 Jun 2017, 10:52

No customer care, No customer service, No confidentiality!!

<p> THE WORST SERVICE EVER!! I CANNOT BELIEVE WE HAVE BEEN CUSTOMERS OF THIS PATHETIC ******* COMPANY FOR SO LONG. YOUR TYGERVALLEY STORE IN CAPE TOWN GIVES OUT ********** CONTRACTS!!! MEANWHILE YOUR LOYAL CUSTOMERS ARE SUFFERING AS YOU ARE *********** A WOMAN WITH A DISABILITY WHO IS SURVIVING ON A GRANT. PAYING ALMOST R1600 TO DATE FOR A ********** CONTRACT OPENED BY YOUR *********** STORES. CLEARLY VODACOM IS GOING DOWN THE DRAIN!! THEN YOU STILL HAVE THE DECENCY TO SEND US UP AND DOWN TO DIFFERENT STORES. DISGRACEFUL!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2017, 10:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team