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pierre G
1 reviews | Active since Oct 2009
21 Nov 2025, 06:18
No Customer Care from Vodacom
Despite lodging a formal complaint to Customer Care regarding poor service, Vodacom did not even have the decency to acknowledge receipt of my complaint. It is a pity to see a Company outgrow its boots to such an extent that they do not even acknowledge the existence of their own customers.
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Replies (2)
Vodacom's replyOfficial
21 Nov 2025, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2025, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
pG
pierre G's updateReviewer Update
26 Nov 2025, 07:51It is no use to have an automated response and then nothing happens
pG
pierre G's update26 Nov 2025, 07:51
Reviewer Update
It is no use to have an automated response and then nothing happens