No Customer Care at Vodacom. No-one cares at Vodacom.

I emailed Vodacom [***] on September 05 2023, and again on September 27, October 02, and October 19, regarding my phone being locked. To date I have not had the courtesy of a single response. The chatbot is unable to help, the Help Line - as ever - is "experiencing high call volumes". Please could someone at Vodacom reach out to me via email - you have my address because you successfully mail me my statement every month. Thank you.