PG
Philip G
1 reviews | Active since Aug 2018
24 Feb 2022, 22:10
No customer care
There are entertainment billed to 2 of my cell numbers. I sent an email to customer care to help me to get these amounts stopped. I only received an mail requesting some personal info which i sent thru. No answer or mail.
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Vodacom's replyOfficial
25 Feb 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team