JP
Johan P
1 reviews | Active since Dec 2023
05 Nov 2025, 13:55
NO CUSTOMAR SERVICE OR HELP!!!
This is really shocking!!!After almost a month and still my issue is not sorted.I have spoken to how many people of vodacom in different apartments and everytime no one can help me or is coming back to me.But pay we must pay and i am paying hell of alot per month for my contracts.And everytime they just say they dont know they will phone back and never do.And everytime they are closing tickets without even speaking to me.Really Vodacom you have NO CuSTOMAR SERVICE!!!And still my internet is not sorted out!!!If you can keep away from Vodacom people!!!
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Replies (1)Vodacom's replyOfficial
06 Nov 2025, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2025, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
