No Credit Record No Cell account

I am very disappointed in Vodacom how is it possible that your company cannot assist first timers with contracts that do not have any accounts. I should think that this is the first thing that youngsters will pay is a cell phone contract. Now you force them to open a account before they can apply for a contract which are unfair. At the end of the day they will have two accounts to pay. Really Vodacom how is it possible to through away business in tough days like this.