JV
Johannes V
1 reviews | Active since Sept 2015
02 Nov 2015, 15:43
No credit given
I received a credit notification via sms on 5/10/2015 (ref nr: ***) with an amount of R833.33 (excl. VAT) to be credited on my account at the end of October 2015. But the amount that was debited was R1167.50. Which means the credit wasn't passed. <br> <br> Will someone please assist<br> <br> Thank you<br> Jc venter<br>
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Vodacom's replyOfficial
02 Nov 2015, 17:54Hello Johannesvvv,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2015, 17:54
Official
Hello Johannesvvv,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team