PN
Preshnie N
1 reviews | Active since May 2021
08 Mar 2023, 12:05
No credit from Vodacom
Logged a called on the 19/02/2023 for a credit on my account as my fiber was down for three weeks. Vodacom still debited the full amount at the end of the month, also I have made endless calls regarding my credit and they have little to no information to provide me with, all i am told is that they will escalate the problem.
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Vodacom's replyOfficial
08 Mar 2023, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2023, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team