No coverage/no contractual obligation by law ...but keep on paying for no service please.

So Vodacom admits via their field technician that the coverage in my area is poor. So poor that they even advise (on their system) that the contract should be cancelled without penalty. Problem is that after that notification nobody in Vodacom actually can execute the decision. Phoned every number in the call centre, drove out to the local store (as per HQ instruction) only to find that cancellation without penalty actually means: you stay with Vodacom for the duration of your own contract AND pay for the new contract with a provider that can guarantee coverage. Great going Vodacom. Absolutely swell.