1 reviews | Active since Sept 2016

25 Jan 2016, 20:24

No coverage, dropped calls, bad signal

I have been complaining to Vodacom directly for two years about the bad service here in Birdhaven. They don't reply to messages. The don't give a **** about their customers.<br> This is the most expensive piece of South African Property and there are hundreds of big data users but VODACON just do not give a ****.

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2016, 06:18
Official
Hello renepaulgosselin,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team
's update12 Mar 2017, 16:44
Reviewer Update

So the consultant call and he is worried about me stating that Vodacom is "*****ing data".. Arrogance!

He is not worried that he has an unhappy customer!...

And he he has no concept of what I am talking about or does not want or is trained to ignore the subject.

That an intelligent person like that can obfuscate is telling of Vodacom attitude: **** THE CUSTOMER.

The matter IS NOT RESOVLED.