1 reviews | Active since Oct 2011
<p>What is Vodacom doing about the shocking levels of network coverage? Years ago I have reported that I have absolutely zero coverage in half of the rooms in my house and very poor coverage in the rest. I was told new towers we going to be added. Please note that I do not live in a farm or on a mountain. I live in Edenvale, Johannesburg - one of the biggest metros on the continent.</p> <p>I work in Sandton and drive 18km to work everyday. For at least 6km of that trip (put together) I do not have sufficient coverage to talk to someone on the phone. Of course I can make a call, but the moment the phone rings the coverage drops to two bars and it is impossible to have a conversation resulting in endless dropped calls. Then Vodacom insults us by rewarding us with ONE free minute each to make up for the hundreds of rands wasted on 'hello? Can you hear me now?' </p> <p>Please let me know what is being done by Vodacom to ensure we are receiving the service we are paying through our ears for????????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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