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Don B

1 reviews | Active since Jun 2016

21 Jun 2016, 19:09

No coverage

<p>Moved to McGregor in the Western Cape 2 months ago. Since then we have had no cell phone coverage. Have complained to Vodacom so many times even on this site. Problem has not been resolved. They keep telling us they will sent a technisen Still,waiting. Last time I commented on this site they told me someone would contact me. I am still waiting. Yesterday my partner tried to call the Vodacom call center. 3 times when they got fed up with his complaint they just cut the call. What can we do! ? Tiered of there promises I signed a contract for a service and I am getting no service. So they are in breach of contract. What to do ? I challenge your CEO who has just doubled his salary to come to the table and earn his huge salary and sort our problem out. I will keep all informed </p>

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2016, 05:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,