YC
Yulan C

1 reviews | Active since Jun 2010

20 Feb 2015, 14:29

No Contract from VODACOM

3rd report - no action from Vodacom - only promises --wonder what will happen if I promise to pay them and don't?<br> It has been almost three months and Vodacom cannot deliver a copy of my contract.<br> Does anybody have any legal advice ?<br> normal responses so sick of them (We apologise, we are so sorry, we will get back to you, we are waiting for this and we are waiting for that)<br> <br> My reference number: EC-0P0Q-2ITJS1 <br> emailed Vodacom on 27 November 2014 requesting a copy of my contract, went through formalities of sending id number and calling call centre etc.<br> Tried calling call centre now on hold for 7 minutes and put the phone down with no answer.<br> disgusting service - not surprised.

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2015, 14:47
Official
Hello yulanc,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team