No contract from Vodacom

Last week Wednesday my wife requested a copy of her phone contract, needed for an insurance claim. After being told she should have it within 2 days she enquired again and was told it would take a week from request date. That was yesterday and Vodacom still hasn't provided a contract.<br> This is preposterous a week to get a contract and then given the runaround, saying it would be provided by the end of business day and then nothing happens. I'm in no mood for excuses anymore, provide the contract as requested, I've got to submit an insurance claim and it's outstanding now for the second week because of this. If you can't provide a contract send me an official letter stating thus.<br> I don't think you understand the can of worms one can open by not providing a valid contract.