No contract activation after 4 attempts

I have been attempting to activate by Smart XL contract since last Friday when I received my new phone.<br> <br> On Friday I attempted calling your activation line 5 times with no answer and no callback!<br> <br> On saturday I tweeted you and got a guy saying he would get some to phone me. A lady phoned me saying it would be activated by Monday and to email [Email Removed] if it wasn't.<br> <br> On Monday i mailed this address with no answer and then tweeted you again. I got another call PROMISING i would be called this morning by your social media person and activation - still nothing.<br> <br> I tweeted you again now, and got a reply saying i must contact Vodacom111 when YOU promised to contact me.<br> <br> It is ridiculous that I need to contact you when you promised to contact me. <br> <br> This is a terrible experience and wish i had just stayed with Cell C.<br> <br> Your people have repeatedly promised it would take 24 to 48 hours to activate and this hasn't happened.<br> <br> If a debit order comes off my account tomorrow and I dont have a contract that works, I am going to take legal action under the CPA.<br> <br> I await your urgent feedback.