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roelien E
1 reviews | Active since Nov 2020
05 Feb 2021, 09:32
NO CONTACT NUMBERS OR ADDRESS ON REPLY EMAIL - LEGAL TEAM
I have been trying to sort out a debit order that was processed after the date of liquidation iro a company where our office has been appointed as liquidators. I received one reply saying that they are unable to pay. No contact telephone number of physical address by the Corporate Accounts Team is on their email. I have tried via the call center, and have been given 3 different numbers but nobody can refer me to the legal team, or furnish me with their address.
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Replies (1)Vodacom's replyOfficial
05 Feb 2021, 10:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 10:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
