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roelien E

1 reviews | Active since Nov 2020

05 Feb 2021, 09:32

NO CONTACT NUMBERS OR ADDRESS ON REPLY EMAIL - LEGAL TEAM

I have been trying to sort out a debit order that was processed after the date of liquidation iro a company where our office has been appointed as liquidators. I received one reply saying that they are unable to pay. No contact telephone number of physical address by the Corporate Accounts Team is on their email. I have tried via the call center, and have been given 3 different numbers but nobody can refer me to the legal team, or furnish me with their address.

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2021, 10:44
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team