1 reviews | Active since Aug 2017
No Contact, No callback , struggling to reach Vodacom
<p>i have been trying to call vodacom for 2 months now, i work in a call centre as well and cannot forever be holding on a call, there are no email addresses to contact them , no chat option anymore and when you request a call back you are ignored and no one calls you back.</p> <p> </p> <p>I wanted to confirm my contracts upgrade or end date and i dont get time to go into stores during the week.</p> <p> </p> <p>What is up with these mobile comapnies tho, i am forever struggling with them if its not Cell C then its Vodacom ... can we not get some proper service ???????????????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
