1 reviews | Active since Nov 2010
NO CONTACT MADE AND COMPLAINT CLOSED?????? TERRIBLE SERVICE
hOW DO YOU JUST STATE A REFERENCE NUMBER AND CLOSED MY COMPLAINT WITHOUT A SOUL CONTACTING ME ?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call.
Please download an app for your mobile handset/smart phone called Vodafone Mobile Wifi Monitor from your app store/play store to show you how many devices are connected to your router and amount of data going through router (this can only assist going forward and not with previous data usage).
We apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for taking my call.
Please download an app for your mobile handset/smart phone called Vodafone Mobile Wifi Monitor from your app store/play store to show you how many devices are connected to your router and amount of data going through router (this can only assist going forward and not with previous data usage).
We apologise for any inconvenience caused.
Regards
Moddy